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Delete your PremisePulse account

Use this page to request deletion of your account and associated data, including if you no longer have the phone app.

This requests permanent removal of your PremisePulse login and associated data. Removal is processed within 7 days; submitting this form does not mean removal is already complete.

Your properties, saved scans/photos, receipts, reminders and other personal records are included. Shared records you own or uploaded are included, so teammates may lose those records too. Export anything you need before requesting deletion.

Any remaining PremisePulse-managed subscription renewals must be canceled during processing. Cancel renewal now in Plans & billing if you want to prevent a renewal before processing. A deletion request does not itself request a refund. Store-managed subscriptions must also be managed with the store.

Transaction records required for accounting or legal obligations may be retained by payment providers. Backup and provider-log copies follow the disclosed provider retention rules. Copies already downloaded by you or teammates cannot be recalled.

You can withdraw a pending request here. Once removal starts, it cannot be withdrawn. We will send a completion confirmation to your account email when removal is finished.

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